Training
 
» Mission Possible: The Power of Terms   » Adapt and Be Happy: Embracing Change
» Emotional Competence: Managing Stress with a Positive Mental Attitude   » Generational Leadership: Working with Different Generations and Styles for Success
» Communication: What's Style Got to Do with It?   » Magnetic Rapport: Influence & Selling Skills
» People Psychology: The Magic Formula   » The Jerk Stops Here; Dealing with Difficult People


Training course descriptions

People Psychology: The Magic Formula

Whoever said ‘What you don’t know can’t hurt you’ didn’t know about working successfully with people! This seminar has the “magic formula” for you to overcome the most common challenges and barriers to dealing effectively with diverse personalities.

In this seminar you will learn:

  • The secret psychology of people
  • Why communication barriers come from our lack of knowledge about people
  • How our conditioning hinders our ability to learn about others
  • The importance of understanding the filters we use to process ourselves and others
  • Why doing the same thing and expecting different results is so wasteful
  • How to get off the “personality challenged merry-go-round” and learn to effectively leverage others and build successful behaviors
  • How to use the S.T.O.P. technique to arrest negative behaviour in yourself and others
  • The five ways of influencing people by using the MIRROR principle
  • The techniques that help you work more successfully with others
  • Why your preferred method of receiving information (your representational style) is different to your personality and why information presented to you in an alternative way causes stress
  • How to build a rapport with someone by communicating in that person’s preferred style
  • What to do next

 Seminar topics:

  • People Psychology TM
  • Communication skills and problems
  • Breaking free from conditioning
  • Filters
  • Understanding negative behaviour
  • The S.T.O.P. technique
  • The MIRROR principle
  • Successful working relationships
  • Representational style
  • Creating rapport
  • Using your new-found knowledge

Who should attend:

  • Managers
  • All employees
  • Management teams

This seminar can be customized to suit all needs.

Contact us to arrange this seminar for your group.

Other seminars:

  • The Jerk Stops Here: Dealing with Difficult People at Work
  • Mission Possible: The Power of Teams
  • Adapt and Be Happy: Embracing Change
  • Emotional Competence: Managing Stress with a Positive Mental Attitude
  • Generational Leadership: Working with Different Generations and Styles for Success
  • Communication: What’s Style Got to Do with It?
  • Magnetic Rapport: Selling Skills

 

 

 
© copyright reserved @dr. cherry, 2007