Training
 
» Mission Possible: The Power of Terms   » Adapt and Be Happy: Embracing Change
» Emotional Competence: Managing Stress with a Positive Mental Attitude   » Generational Leadership: Working with Different Generations and Styles for Success
» Communication: What's Style Got to Do with It?   » Magnetic Rapport: Influence & Selling Skills
» People Psychology: The Magic Formula   » The Jerk Stops Here; Dealing with Difficult People


Training course descriptions

Magnetic Rapport: Selling Skills

Selling a product or service is essential for business success. This seminar gives you practical help to improve your selling skills and create valuable long-term customer relationships.  

In this seminar you will learn:

  • The basic techniques of selling
  • How your style can make the difference between success and failure
  • The importance of learning about yourself and using this knowledge to sell effectively
  • Why understanding others can improve your selling skills
  • The importance of planning and preparation
  • The importance of a positive mental attitude
  • The art of persuasion
  • The power of influence by having people like you
  • How to identify customer needs by asking questions and listening
  • How to recognize different types of potential buyer
  • How to establish and maintain a magnetic rapport with the customer
  • How to handle objections
  • How to complete a sale
  • How to ensure that the customer returns

Seminar topics:

  • Sales methods
  • Assessing your style and skills
  • Understanding the customer
  • Preparation
  • Communication skills
  • Persuasion and influence
  • Customer relationships
  • Objections
  • Sales strategies
  • Managing accounts
  • Closing the sale

Who should attend:

  • Both new and experienced sales people
  • Sales managers
  • Sales teams

This seminar can be customized to suit all needs.

Contact us to arrange this seminar for your group.

Other seminars:

  • The Jerk Stops Here: Dealing with Difficult People at Work
  • Mission Possible: The Power of Teams
  • Adapt and Be Happy: Embracing Change
  • Emotional Competence: Managing Stress with a Positive Mental Attitude
  • Generational Leadership: Working with Different Generations and Styles for Success
  • Communication: What’s Style Got to Do with It?
  • People Psychology: The Magic Formula

 

 
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