Training
 
» Mission Possible: The Power of Terms   » Adapt and Be Happy: Embracing Change
» Emotional Competence: Managing Stress with a Positive Mental Attitude   » Generational Leadership: Working with Different Generations and Styles for Success
» Communication: What's Style Got to Do with It?   » Magnetic Rapport: Influence & Selling Skills
» People Psychology: The Magic Formula   » The Jerk Stops Here; Dealing with Difficult People


Training course descriptions

Communication: What’s Style Got to Do with It?

Good communication is one of the most valuable skills at work and in the home. This seminar shows you how to develop your ability to communicate and achieve success in every aspect of your life.

In this seminar you will learn:

  • The barriers to communication
  • How the failure to communicate properly can lead to problems and failure
  • Types of communication: verbal and non-verbal
  • Communication and client-customer relationships
  • How your personality affects the way you communicate
  • The importance of understanding your communication skills so that you say what you really mean
  • How your communications can influence different personalities
  • How to use body language
  • How good communication helps you understand others
  • How to motivate people to communicate
  • How effective communication can help you avoid conflict and stress
  • How to ask open-ended questions
  • The importance of listening

Seminar topics:

  • Styles of communication
  • The spoken word
  • The written word
  • Making the effort to listen and understand
  • Handling bad communication
  • Assessing your communication skills
  • Using communication skills to solve problems
  • The effect of saying yes or no
  • Influencing different people with your communication skills
  • The role of communication in leadership
  • The role of communication in team building
  • Giving and accepting praise and feedback
  • Using humor to make your point
  • Myers-Briggs Type Indicator (MBTI) assessment
  • True Colors assessment
  • Herrmann Brain Dominance Inventory (HBDI)

Who should attend:

  • Managers
  • All employees
  • Management teams

This seminar can be customized to suit all needs.

Contact us to arrange this seminar for your group.

Other seminars:

  • The Jerk Stops Here: Dealing with Difficult People at Work
  • Mission Possible: The Power of Teams
  • Adapt and Be Happy: Embracing Change
  • Emotional Competence: Managing Stress with a Positive Mental Attitude
  • Generational Leadership: Working with Different Generations and Styles for Success
  • Magnetic Rapport: Selling Skills
People Psychology: The Magic Formula
 
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